Privacy Policy
Our intention is to offer you a quality service while respecting your fundamental right to data protection. This Privacy Policy applies to the processing carried out by RESTAURADORES ASTURCOVA, S.L. of personal data collected by the following means:
– the website www.elparaguas.com
– communications by email/telephone.
– the management of the EL PARAGUAS restaurant itself
– the video surveillance system
- Controller
RESTAURADORES ASTURCOVA, S.L. (EL PARAGUAS)
NIF B83789271
C/ Jorge Juan 16, 28001, Madrid (España)
Telephone: 91 431 59 50 / 91 431 58 40
Email: rgpd@grupoparaguas.com
The Controller is part of GRUPO PARAGUAS, which is made up of the following companies:
– RESTAURADORES ASTURCOVA, S.L. (Restaurant EL PARAGUAS)
– SECOSILVA EMPRESARIAL, S.L. (Restaurant TEN CON TEN)
– ULTRAMARINOS QUINTÍN, S.L. (Restaurant ULTRAMARINOS QUINTÍN)
– PUERTA DE ALCALÁ 10, S.L. (Restaurants AARDE and ORIGEN)
– EL GOURMET DE JORGE JUAN, S.L. (Restaurants AMAZÓNICO, LA DESTILERÍA DE AMAZÓNICO, THE JUNGLE JAZZ CLUB)
– IPE VELAZQUEZ 18, S.L. (Restaurant NUMA POMPILIO)
– MEJORAMELO, S.L. (Restaurant EL GRAN ESCENARIO)
- What data do we collect and for what purposes? How long do we keep it?
EL PARAGUAS will collect different data depending on the functionalities of the website you use, how you interact with us through the website or when you come to our restaurant:
RESERVATION FORM
Data: identification data that you provide to us (first name and surname, telephone number, email address). In certain circumstances, when the reservation policy so indicates, EL PARAGUAS may also ask you for details of your bank account or bank cards in order to make your reservation.
Purpose: To provide you with customer assistance and manage your preferences and reservations, as well as to send commercial communications.
Lawful basis: The performance of a contract or pre-contract to which you are a party (Art. 6.1.b GDPR), with regard to managing your reservations. Legitimate interest in suggesting other Grupo Paraguas restaurants if the reservation you seek is not possible or in remembering your data for possible future reservations at Grupo Paraguas restaurants (Art. 6.1.f GDPR) and consent for sending commercial communications from Grupo Paraguas restaurants (Art. 6.1.a GDPR).
Recipients: the other restaurants within GRUPO PARAGUAS to manage future reservations at any of them, or, if you have expressly agreed, for sending commercial communications from those restaurants.
Retention: the time strictly necessary to fulfil each of the stated purposes plus, where applicable, the limitation periods for contractual or pre-contractual liabilities. To facilitate your future reservations or for the sending of commercial communications, we will retain your data until you tell us otherwise.
CUSTOMER SERVICE
Data: Those you provide when you contact us via our contact details.
Purpose: To manage the enquiry for which you contact us.
Lawful basis: Consent of the data subject. Art. 6.1(a) GDPR.
Recipients: The other companies within GRUPO PARAGUAS if your enquiry needs to be forwarded for better service.
Retention: Data will not be kept once the enquiry has been resolved.
VIDEOVIGILANCIA
Data: Images captured by video surveillance systems.
Purpose: To ensure the security of people, property and premises.
Lawful basis: Legitimate interest of the controller (Art. 6.1(f) GDPR) to ensure the security of the people, property and premises of EL PARAGUAS.
Recipients: They will not be disclosed to anyone unless they are made available to the competent authority if the images evidence the commission of acts that threaten the integrity of people, property or premises.
Retention: 30 days
WEB BROWSING
Data: Each time you access EL PARAGUAS’s website, we automatically collect and process information about how you access and use the website and, in particular, the following personal data:
- Technical information, including your IP address, your login data, the browser and its version, the operating system and/or
- Information regarding your visits to our website, including the Uniform Resource Locator (URL), the services viewed or searched for and the pages you visit on our Service; the site’s response time; download errors; the time and date of the visit; the time spent on those pages; on-site interaction information (for example, clicks and/or mouse movements), methods used to leave the site, unique device identifiers and other diagnostic data and/or
- Information collected through the use of cookies. You can obtain more information about the use of these devices and how to manage them in our cookie policy.
Purpose: to allow you to participate in interactive features of our website when you choose to do so; to collect statistical analysis, research and profiling based on browsing and interests in relation to content, or other valuable information that enables us to improve our website and our service; to detect, prevent and address technical issues.
Lawful basis: consent of the data subject (art.6.1.a) RGPD).
Recipients: None.
Retention: As set in our cookie policy.
- Recipients
EL PARAGUAS will not disclose the data you provide to us unless you authorise it, EL PARAGUAS has a legitimate interest, there is a legal obligation, or pursuant to an express court request or requirement from law enforcement authorities.
You should also be aware that, in order to carry out its activity, EL PARAGUAS may engage third parties (natural or legal persons) to provide a service on our behalf, to supply services related to ours, or to help us analyse how our service is used, which may involve processing your personal data.
These third parties will have access to your personal data solely to perform these tasks on our behalf under the corresponding data processing agreements, where we instruct them on how they must process and protect your data, and they are obliged not to disclose it or use it for any other purpose.
- Data transfers to third countries
EL PARAGUAS, as controller, informs you that it has no intention of transferring your personal data to countries outside the European Union, although it cannot guarantee that some specific storage and processing activities will not be carried out by natural or legal persons located outside the European Union.
However, if any processing activity is carried out by companies or individuals located in third countries, EL PARAGUAS will take all necessary measures to ensure that your data are processed securely and in accordance with this Privacy Policy, and will not transfer your personal data to any organisation or country outside the European Union unless they are countries with an adequate level of protection or sufficient safeguards are provided and enforceable data subject rights and effective legal remedies are ensured.
- Your rights
You have recognised rights in relation to the processing of your personal data: access, rectification, erasure, objection, restriction and portability, which you may exercise via EL PARAGUAS’s postal address indicated above or via the following email address: rgpd@grupoparaguas.com with the subject line “EXERCISE OF RIGHTS”.
In any event, the data subject must prove their identity by providing a copy of their National Identity Document, Passport or similar document.
On occasion, the request exercised will result in storage, restriction or blocking, as appropriate, to give effect to those rights.
For those processing operations whose legal basis is consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
In addition to the above, you can withdraw your consent to receive commercial communications at any time: by requesting it via the email address provided above or via the link provided for that purpose in each of the commercial communications we send you.
Likewise, if EL PARAGUAS fails to comply with its legal obligations regarding the protection of your personal data, you have the right to lodge a complaint with the competent authority, which in Spain is the Spanish Data Protection Agency (www.aepd.es).
- Security
Our primary mission is to try to ensure and guarantee both the processing of personal data and the associated information, safeguarding its custody and integrity. Accordingly, EL PARAGUAS adopts organisational and technical measures to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the stored data and the risks to which they are exposed, whether arising from human action or the physical or natural environment. We are not responsible for any unauthorised loss, misplacement or manipulation of data beyond our control that could not have been foreseen or that is due to malicious attacks by third parties.
- Links to other websites
Our website may contain links to other Internet sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the privacy policies or practices of third-party sites or services.
We strongly recommend that you review the Privacy Policy of every site you visit.
- Child privacy
Our service is not directed to anyone under 18 years of age.
We do not intend to collect personal information from anyone under 18. If you are a parent or guardian and you become aware that your child or ward has provided us with personal data, please contact us.
Users guarantee the truthfulness and authenticity of the information and data they provide through the use of this website. Any false or inaccurate statements made as a result of the information and data provided, as well as any harm that such information may cause, shall be the sole responsibility of users.
If we become aware that we have collected personal data from minors under 18 without verification that consent was given or authorised by the holder of parental responsibility or guardianship over the child, we will take steps to delete that information from our servers and reserve the right to provide the service.
- Changes to this Privacy Policy
EL PARAGUAS may update this Privacy Policy at any time. If that occurs, you will be duly informed so that you can be made aware of such changes and exercise, where appropriate, your rights in case you do not agree.
Latest version: January 2024
